Adult Services          Child/Adolescent Services          Intake Referral Form         Crisis Services         Mobile Crisis Services


Substance Use & Mental Health Services

what is recovery?

Recovery is achieved through abstinence, education and medication management along with therapy and support groups. Recovery allows each person to live again without emotional pain, guilt, depression or anger.

what is our philosophy?

Phoenix Counseling Center strives to serve our clients with the highest ethical standards and professional guiding principles. We are committed to high-quality, compassionate and cost-conscious care while treating the entire person with dignity and respect to nurture recovery. We understand that most people suffering from substance use or mental health problems are faced with many different issues. Phoenix is committed to help those who deal with: addiction, loss, depression, anxiety, trauma, relationship issues, and other behavioral problems. 

What services do we offer?

Download our General Services Brochure here

Adult Services

  • Co-ed Parenting Group

  • Crisis/Detox/Residential Treatment - download brochure here

  • Domestic Violence

  • Dual Diagnosis Group

  • Individual, Couple and Family Therapy

  • Mobile Crisis Team - download brochure

  • Outpatient Services - download brochure here

  • Partial Hospitalization (PH) - download brochure here

  • Peer Support Services

  • Sexual Assault Services - download brochure here

  • Substance Use or DWI Assessment

  • Substance Use Comprehensive Outpatient Treatment (SACOT)

  • Substance Use Intensive Outpatient Program (SAIOP)

  • Trauma Group

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Child/Adolescent Services

  • Individual, Family, and Group Therapy - download brochure here

  • Play Therapy

  • Sexual Assault Services - download brochure here

  • Substance Use Intensive Outpatient Program

  • Substance Use/Mental Health Assessment - download brochure here

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Intake Referral Forms

  • PCC Crisis Services Request and Referral Form - download it here
  • Peer Support Referral Form - download it here

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Crisis Services

All services available 24/7/365

2 Great Locations

Cleveland Crisis & recovery Center | Gaston Crisis & recovery center


What do we do?

Crisis Stabilization  |  Adult short-term residential intensive evaluation, treatment intervention or behavioral management to stabilize acute or crisis situations, including acute psychiatric symptoms, disruptive or dangerous behaviors or intoxication from alcohol or drugs. Services include: evaluation, assessment and stabilization; nursing assessment, psychiatric evaluation and treatment by trained medical staff; psychiatric medication monitoring, with limited formulary of psychiatric medications; individual/group/motivational counseling; and referral for ongoing substance abuse and mental health treatment. Average length of stay is 5-7 days. 


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Who we are?  The mission of the Crisis Services Department is to develop, implement, and provide quality/performance driven crisis response, prevention, and intervention services that address the MH/DD/SA crisis needs of Gaston, Lincoln, and Cleveland County in a manner that promotes the dignity, safety, and recovery needs of the individual consumer, their families, significant others, and the community.

What we do?  Enable individuals that are experiencing a MH/DD/SA crisis or distress to access a range of crisis prevention and intervention services in a timely and effective manner in the least restrictive setting. The right service, in the right place, at the right time. 

Mobile Crisis Facts

  • Our team is composed of crisis staff who are available 24/7/365
  • Our team is available to respond to a variety of locations: consumers' homes, schools, doctor's offices, shelters, hospitals, residential facilities, jails, etc.
  • We serve all disabilities, and age groups.
  • There is no out of pocket expense for MCM

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