Phoenix Counseling and Crisis Centers

Providing Substance Use and Mental Health Counseling
across the Gaston, Lincoln and Cleveland County Areas

Phoenix Counseling and Crisis Center is a 501c3 non-profit agency founded in 2003 committed to providing easy access to a comprehensive range of behavioral health services for children, adolescents, and adults in the Gaston, Lincoln and Cleveland County areas. We provide a continuum of care that includes screening, evaluation, crisis stabilization, and treatment for patients with mental illness, addictions, and/or developmental disabilities.

Our staff view all consumers as fellow humans in crisis who are entitled to empathy, dignity, respect, and the level of clinical excellence each of us would want for ourselves and our loved ones. Our Person Centered system of care is grounded in evidence-based practices emphasizing work with consumers and their families to optimize quality of life and successful functioning within the community. Our accessible network of Residential and Mobile Crisis Services, Partial Hospitalization, Comprehensive and Intensive Outpatient Addiction Counseling and Family Services forms the mainstay of our system. Along with these programs, we continuously develop services in response to the needs of our consumers and the community. 

Lincolnton Outpatient
510 S. Aspen St.
Lincolnton, NC 28092


Lincoln Wellness Center
311 McBee St.
Lincolnton, NC 28092


Shelby Outpatient
200-2 S. Post Rd.
Shelby, NC 28152


Gastonia Outpatient
2505 Court Dr.
Gastonia, NC 28054


Gaston Crisis & Recovery Center
2505 Court Dr.
Gastonia, NC 28054


Cleveland Crisis & Recovery Center
609 N. Washington St.
Shelby, NC 28150


Gaylain's House of Hope
Women's Substance Use
Halfway House

Lincolnton, NC

Phoenix Community
& Outreach Center (PCOC)

809 W. Airline Ave.
Gastonia, NC 28052




  • Substance Use or DWI Assessment
  • Individual, Couple and Family Therapy

  • Substance Use Intensive Outpatient Program (SAIOP)

  • Women's Substance Use

  • Comprehensive Outpatient Treatment (SACOT)

  • Co-ed Parenting Group

  • Dual Diagnosis Group

  • Trauma Group

  • Domestic Violence



  • 2 Locations: Gastonia and Shelby
  • Adults 18 years old and up (both locations)
  • 16 bed unit with 3 observation chairs (both locations)
  • Accepts voluntary (both locations) and involuntary (Shelby location ONLY) consumers
  • 24/7 Crisis Walk-in Site (both locations)
  • Crisis Stabilization (both locations)
  • Mobile Crisis Services available in Cleveland, Lincoln and Gaston County


  • Substance Use or Mental Health Assessments
  • Individual, Family, and Group Therapy
  • Play Therapy
  • Substance Use Intensive Outpatient Program (SAIOP)