Skip to main content

Find our various locations throughout the area.

About Us
Crisis Information Our Team Resources Stakeholder Survey 2026
Services
Crisis Services
Mobile Outreach, Response, Engagement, and Stabilization Mobile Crisis Services Facility Based Crisis Centers Gastonia Outpatient Office Cleveland Crisis
Intensive Outpatient (IOP)
Substance Abuse Comprehensive Outpatient Treatment (SACOT)Intensive Outpatient Adult Partial Hospitalization Basic Group Programming
Adolescent Services
Mobile Outreach, Response, Engagement, and Stabilization Adolescent Partial Hospitalization Substance Abuse Intensive Outpatient Program Adolescents (SAIOP)
Counseling and Recovery Support
Individual Mental Health Counseling Peer Support Medication-Assisted Treatment Adult Moral Reconation Therapy (MRT)
Residential Program
Gaylain’s House of Hope
Care Coordination
Tailored Care Management Gaylain’s House of Hope
Locations
Help Someone
Careers
Contact
Get Help
I'm in Crisis Right Now I need help for myself I need help for a loved one I need help for a teen I'm not sure where to start

Cleveland Crisis

Address

609 N Washington Street Shelby, NC 28150

Phone: (704) 751-3699

Fax: (704) 751-3992

Hours: 24/7/365

Counseling Services

Crisis Services
Intensive Outpatient (IOP)
Adolescent Services
Counseling and Recovery Support
Residential Program
Care Coordination

Locations

Shelby Outpatient Office
Cleveland Crisis & Recovery Center
Gastonia Outpatient Office
Gaston Crisis & Recovery Center
Lincoln Outpatient Office
Gaylain's House of Hope Halfway House for Women
Administrative Offices

CARF International accreditation demonstrates a program’s quality, transparency, and commitment to the satisfaction of the persons served. CARF International is an independent, not-for-profit accreditor of human service providers in the areas of Aging Services, Behavioral Health, Child and Youth Services, Durable Medical Equipment, Employment and Community Services, Medical Rehabilitation, and Opioid Treatment Programs. (888) 281-6531.

Copyright © 2026 Phoenix Counseling Center, All rights reserved. • Terms of Use

Link to https://www.facebook.com/phoenixcounselingnc/
Link to https://www.instagram.com/phoenixcounselingnc
Link to https://www.linkedin.com/company/phoenix-counseling-center-nc