Phoenix Counseling and Crisis Centers
Providing Substance Use and Mental Health Counseling
across the Gaston, Lincoln and Cleveland County Areas
Phoenix Counseling and Crisis Centers. Phoenix is committed to providing easy access to a comprehensive range of behavioral health services in the Gaston, Lincoln, and Cleveland County communities. We deliver a continuum of care that includes screening, evaluation, crisis stabilization, sexual assault services, and both inpatient and outpatient treatment with mental illness, addictions, and developmental disabilities.
Our staff view all consumers as fellow humans in crisis who are entitled to empathy, dignity, respect, and the level of clinical excellence each of us would want for ourselves and our loved ones. Our Person Centered system of care is grounded in evidence-based practices emphasizing work with consumers and their families to optimize quality of life and successful functioning within the community. Our accessible network of Residential and Mobile Crisis Services, Partial Hospitalization, Comprehensive and Intensive Outpatient Addiction Counseling and Family Services forms the mainstay of our system. Along with these programs, we continuously develop services in response to the needs of our consumers and the community.
Lincolnton Outpatient
510 S. Aspen St.
Lincolnton, NC 28092
704-735-7325
Shelby Outpatient
200-2 S. Post Rd.
Shelby, NC 28152
704-476-4106
Gastonia Outpatient
2505 Court Dr.
Gastonia, NC 28054
704-842-6359
Gaston Crisis & Recovery Center
2505 Court Dr.
Gastonia, NC 28054
704-854-4196
Cleveland Crisis & Recovery Center
609 N. Washington St.
Shelby, NC 28150
704-751-3693
Gaylain's House of Hope
Women's Substance Use
Halfway House
Lincolnton, NC
704-240-9453
Phoenix Community
& Outreach Center (PCOC)
809 W. Airline Ave.
Gastonia, NC 28052
980-251-1874



ADULT SERVICES
Substance Use or DWI Assessment
Individual, Couple and Family Therapy
Substance Use Intensive Outpatient Program (SAIOP)
Women's Substance Use
Comprehensive Outpatient Treatment (SACOT)
Co-ed Parenting Group
Dual Diagnosis Group
Trauma Group
Domestic Violence
CRISIS SERVICES
2 Locations: Gastonia and Shelby
Adults 18 years old and up (both locations)
16 bed unit with 3 observation chairs (both locations)
Accepts voluntary (both locations) and involuntary (Shelby location ONLY) consumers
24/7 Crisis Walk-in Site (both locations)
Crisis Stabilization (both locations)
Mobile Crisis Services available in Cleveland, Lincoln and Gaston County
ADOLESCENT SERVICES
Substance Use or Mental Health Assessments
Individual, Family, and Group Therapy
Play Therapy
Substance Use Intensive Outpatient Program (SAIOP)